Privacy and Data Protection Policy

One Loyalty (referred to as “we,” “us,” or “our”) has developed this Privacy and Data Protection Policy to address any concerns users may have about how their personally identifiable information (PII) is being used online when interacting with our website and services. PII includes information such as your name, address, email address, or payment details. We are committed to complying with global standards and regulations, including the General Data Protection Regulation (GDPR), as well as country-specific data protection laws.

We have implemented technical and organizational measures to ensure the protection of personal data processed through our website. This Privacy Policy explains the data we collect, why we collect it, how we use it, how long we retain it, and the measures we take to protect it.

1. What Personal Information Do We Collect?

a. General Data Collected When You Visit Our Website

When you visit our website, we collect general data stored in our server logs, such as:

• Browser type and version
• Operating system
• Referrer URL
• Sub-pages visited
• Date and time of access
• IP address
• Internet Service Provider (ISP)
• Any other technical data required to enhance the security and performance of our website

This information is used to ensure proper delivery of content, enhance user experience, and optimize our website. These details are stored separately from any personal data you provide.

b. Data Collected When You Register or Make a Purchase

When you register or make a purchase, we may collect the following information:

• Name
• Address
• Payment details (e.g., credit card information)
• IP address
• Registration date and time

This information is essential for processing your transactions and providing personalized services. It is not shared with third parties unless required by law or regulatory bodies.

c. Data Collected for Mailing List Subscriptions

When you subscribe to our mailing list, we collect:

• Email address
• IP address
• Date and time of subscription

This data is used to send you updates, promotional materials, and newsletters. Subscription is entirely optional, and you can opt out at any time.

2. How Do We Use Your Information?

We use your information to:

• Personalize your experience on our platform
• Respond to customer service inquiries
• Process transactions and send related information
• Provide updates about new services, products, or promotions (with your consent)

Explicit consent will be obtained for any additional use of your data.

3. How Do We Protect Your Information?

We take the following measures to protect your data:

• Encryption of sensitive data via Secure Socket Layer (SSL) technology
• Regular security audits to identify and mitigate vulnerabilities
• Restriction of access to personal data to authorized personnel only
• Pseudonymization of stored data to minimize identification risk

Stored payment information is encrypted and retained only for the duration necessary to expedite future transactions. You can request the removal of your payment details by contacting us.

4. Use of Cookies

We use cookies to:

• Understand user preferences and improve services
• Compile aggregate data about website traffic and interaction

You can manage cookie settings through your browser. However, some website features may not function optimally if cookies are disabled.

5. Third-Party Disclosure

We do not sell, trade, or transfer your PII to outside parties without prior notice, except for trusted partners who assist us in operating our website, conducting business, or servicing users. These partners are contractually obligated to keep your information confidential. We may disclose information to comply with legal obligations or protect rights, property, or safety.

Non-personally identifiable information may be shared for marketing or analytical purposes.

6. Data Retention

We retain your data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

7. Your Rights

Under GDPR and other applicable laws, you have the following rights:

• Right of Confirmation: Confirm whether your data is being processed.
• Right of Access: Access the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request the deletion of your data.
• Right to Restriction: Restrict the processing of your data.
• Right to Data Portability: Transfer your data to another service provider.
• Right to Object: Object to data processing for specific purposes, including direct marketing.
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at the details provided below.

8. Contact Information

For questions or concerns about this Privacy Policy, please contact: One Loyalty Privacy Officer Email: najib@oasisx.world Address: Uptown Tower, Dubai, UAE

9. Updates to This Privacy Policy

This policy will be updated as necessary to reflect changes in our services or legal requirements. The latest version will always be available on our website. Significant changes will be communicated via email or prominent website notices.